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I Think You Messed Up: How to Give (& Not Give) Feedback from a Distance
One of the hardest things to do is telling a colleague they let you or the team down. Now imagine conveying that difficult message over the phone or in an online meeting. What if the person reacts badly, counter-attacks, or just shuts down?

The thought of that exchange can provoke huge anxiety.

This 30-minute webinar will provide you with practical tips and techniques for transforming an online or telephone bummer into a virtual relationship breakthrough. You’ll learn how to:

• Prepare for a feedback from a distance conversation.
• Remain kind, composed, and genuine while you convey your message.
• Use the technology to help you guide the conversation and bring out the best in both of you.

After the webinar, you’ll receive a useful job aid from one of Interaction Associates’
Leading from a Distance online learning modules.

Mar 27, 2019 1:00 PM in Eastern Time (US and Canada)

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Speakers

Barry Rosen
CEO & Board Director @Interaction Associates
Barry has consulted to dozens of mature (but still innovating) businesses including Dow Chemical, DuPont, General Electric, Ford Motor, PepsiCo, Exelon, and PG&E. He is the co-creator of Facilitative Leadership, an award-winning learning journey used by hundreds of companies and by more than 250,000 leaders around the world to tap the power of engagement.
Susan DeGenring
Managing Partner and Director, Product Innovation, of IA partner company ZoomCollaborate Colorado @ZoomCollaborate
Susan is the Managing Partner and Director, Product Innovation at ZOOM. She is a leadership consultant, a board-certified executive and team coach, and a virtual program leader. As former Director of Product Development at Interaction Associates, Susan managed the transformation of IA's product strategy, catalyzing a decade of robust growth, as well as led IA's transition from classroom to virtual learning.